Book Now
+55 (54) 3286-4004
Book Now

Reservation Policies

ABOUT THE CANCELLATION OF RESERVES

Up to 5 days before the check in, the down payment money can stay as credit (in periods of high season - Christmas, New Year, July, Film Festival and extended holidays, etc. - 20 days in advance), or we devolvê- Discounted bank fees.

The day before or the day of check in, the pain Bangalôs sold, the advance may look like credit or make the return, discounted bank charges, otherwise there will be no refund. (Christmas and New Year there will be a refund will not be the same as credit).

The credit is valid for one year from the date of booking. If the guest decides to leave earlier than planned, the success will depend on the circumstances of each case.

VALUES

Prices subject to change without notice advance deposit of 50% of the total value (High, Medium and Low Season)

ADDITIONAL INFORMATION:

  • Daily rates begin at 14:00h and close at 12:00h. In case you need to Late Check-out, contact the front desk.
  • The colonial breakfast (made with organic products from the hotel itself) is served from 07:00h to 10:00h. If you need care sooner, schedule with the reception the day before until 14:00h.
  • The hours of operation of the restaurant is from 12h to 22h from Tuesday to Sunday; Applications shall be made until 21:30h. We do not serve soups and creams in Bangalôs. For the little ones, see our Kids Menu. The preparation time of dishes ranges from 20 min to 45 min, on demand. All Mondays the restaurant is closed, except during periods of average and high season; if in doubt please refer to the reception.
  • Cleaning of the bungalows is made until 16:00h. For your safety and for the cleaning of the Bangalôs is performed it is necessary to leave the key at reception before leaving.
  • For comfort of all, please observe the Silence hours after 22:00h.
  • THE VOLTAGE SETTING IS 220V.
  • Smoking is not allowed inside the premises of the Hotel seconds Federal Law 12,546 (Article 49), or in their vehicles. If smoke smell will be charged desodorizarão rate of R $ 60.00/day.
  • Do not take white towels for the swimming pool, others ask at reception.
  • All Hotel Bangalôs have safe.The Hotel is not responsible for valuables or sums of money left in the bungalows and other facilities of the establishment.
  • To avoid accidents, always to leave the bungalow turn off the heat of the fire, turn off the air conditioning, TV and lights and close the taps and lock the door.
  • Normal TV channels are: 2.4, 5, 10 and 12 and SKY channels: CNN 26, 28 SPORT TV, 30 HISTORY CHANNEL, TNT 32, 34 UNIVERSAL, FOX 36, 38 GNT, 40 MULTISHOW, 42 DISCOVERY ID, CARTOON 44, 46 DISCOVERY KIDS, 48 GLOBE NEWS, 50 GLOBE HD.
  • The Hotel Bangalôs da Serra Ltda. It works under the regime of the tourism legislation and does not accept sex tourism and the exploitation of children and adolescents.The offender will be subject to penalties of the law.
  • To contact the reception, dial 9. For external call, dial 0, wait for the dial tone and dial normally.
  • To call another bungalow, dial the number 2 followed by the bungalow number (eg for calling the Bungalow 07, dial 207; to call the Bungalow 30, dial 230, etc.).
  • The folders and pens found in their bungalow courtesy.
  • The hotel has in the reception building: games room, recreation room, exercise room, racquets and balls for racquetball, volleyball, soccer and swimming. We also have vehicles that can carry and seek, at certain times, guests in the city until the 22h, by appointment with the reception.
  • We have no infrastructure for us to serve people with special needs.
  • We accept small Pets up to 12 kg and up to 3 animals per bungalow.See the rules and limitations in http://www.bangalosdaserra.com.br/o-hotel/seu-melhor-amigo.htm site
  • As provided for in the Statute of Children and Adolescents (Law 8.069/90 arts. 82 and 250, Brazil) is prohibited lodging of children or adolescents in hotels, motels, hostelries or like establishments, unless authorized or accompanied by a parent or legal guardian properly identified and authorized in writing and authenticated by a notary public. Children or persons under 18 must present identification document (RG) and birth certificate at check-in (input) and must be accompanied by parents, legal guardians, or have permission of the lower court, if they are in someone else's company. The Hotel Bangalôs da Serra Ltda. is not responsible for minors left alone and / or unaccompanied by their parents or legal guardians on the premises.


Close